Shipping Details
Estimated Delivery Time: 10–15 Business Days
We currently fulfill orders through Grosnor Distribution Inc., a Canada-based distribution company located in Ontario and an authorized distributor of Pokémon products.
Because your order is processed and distributed through our official distribution network, please allow 10–15 business days for delivery. This timeframe allows us to properly process, fulfill, and ship your order from our distribution facility.
Please note that we currently cannot ship to PO Boxes.
Returns
Not completely satisfied with your purchase? No problem. We offer free returns on eligible orders, making the return process simple and hassle-free.
If you need to return your order, please contact our customer service team for return instructions. Once the return is approved, return shipping is provided free of charge.




